Commitment To Clean
Commitment to CLEAN
Our Commitment to Clean
Your well-being is top of mind for New England Hospitality and at our thousands of independently owned and operated locations. Guests will experience a growing variety of new and improved cleanliness protocols, products and communications at New England Hospitality-branded hotels.
Building on our best practices
We’re building on our longstanding cleanliness protocols and enhancing the existing program with guidance developed in response to the pandemic, including recommendations related to deep cleaning, disinfecting, hygiene, and social distancing best practices and protocols.
Housekeeping Upon Request
We’ve redesigned our housekeeping program to promote an uninterrupted stay and give guests more options. New England Hospitality-branded hotels are providing housekeeping services upon request for shorter visits and after every third night during longer stays. Guests can call the front desk to request more frequent housekeeping or ask for additional towels, toiletries and linens when needed.
*May not be available at all hotels.
Face coverings required in common areas
Following public health guidance, New England Hospitality is requiring the use of face coverings in hotel common areas to help slow the transmission of COVID-19. We appreciate your support in helping to protect the safety of hotel guests, employees and visitors.
Best-in-class cleanliness training
Every New England Hospitality-branded hotel will designate a “Commitment to Clean Captain,” each of whom will complete applicable best-in-class cleanliness training and will be responsible for incorporating the new protocols into their hotel’s operations.
Heightened cleaning protocols
We’re providing guidance for heightened cleaning protocols for high-traffic areas such as the front desk, fitness centers and pools, as well as other high-touch surfaces throughout the hotel, using hospital-grade disinfectant approved by the U.S. Environmental Protection Agency to combat the spread of COVID-19.
Personal Hand Sanitizer
Personal hand sanitizer is available at all New England Hospitality-branded hotels. This travel-size bottle may be provided to you at the front desk or in your room, and it’s yours to keep for your convenience and peace of mind.
Ecolab resources and insights
Our complete approach to infection prevention includes a close association with Ecolab, who is helping ensure we have the right infection prevention programs and training in place to help prevent the spread of COVID-19. This includes a new online resource hub available to franchisees, featuring operational best practices, training and resources from Ecolab’s industry-leading experts.
107 US Route 1
1777 Washington St N, Building B, Auburn, ME, 04210-3847, US